How Coaching Clients Register and Pay Online

Let's say you have a coaching program all set up in your Life Coach Office and you are ready to sell. Well you'll need a few things first like a sales page on your website with a way to register and pay! This post looks at how clients register and pay for your program all online.
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How to Use The “Johari Window” Tool for a New Perspective on The Inner Critic | By Ruby McGuire

Originally Posted on The Coaching Tools Company as How to Use The "Johari Window" Tool for a New Perspective on The Inner Critic | By Ruby McGuire

peopleMH900443443I was taught the Johari's Window model many moons ago by one of my mentors. It's a fabulous model to help your clients see both how they perceive themselves, and how others might perceive them.

Because we make a LOT of assumptions in life. For example, if someone looks us up and down we might assume they're judging our appearance or clothes, when they're actually thinking how fantastic we look! Assumptions like these can lead to the inner critic kicking in, creating lots of unnecessary and often untrue stories.

Let's go through the model to become clear how it relates to coaching and the inner critic.

Box 1 (top left – the "Open/Free" area)

This is what you know about you AND others know about you too. Example: You know you're kind and others confirm that to you too.

The Goal:  Explore with your client what they know to be true about themselves, and help them acknowledge what comes up in the exploration. They could be positive traits, for example, "I'm a good listener, I really help people to feel heard". Or it could be more 'negative' traits for example, "I'm a perfectionist and it's impacting on my life and driving my partner completely crazy".

Ruby Johari Window

As with any coaching tool, help them to understand that awareness is the first step in creating positive change, and then brainstorm ways in which they can make positive changes in their lives.

Box 2 (top right - the "Blind" area)

These are the things that you don't know about yourself, but OTHERS know about you. This is your 'blind spot' and again could be positive or negative. Example: Those moments when someone tells you, "You're amazing at such and such", and you're surprised. "Ooh am I?! I didn't know that about me."

The Goal: To develop this area with your clients so they raise their self-awareness - and see a fuller picture of themselves. Help them come up with strengths that they have overlooked because it's something that comes naturally to them.

Tip: If they're coming up with lots of negative ideas then help them reframe their perspective. Challenge their assumptions and work with them to see things differently. Once you've done that, you can work with them to identify ways they could develop and grow.

Box 3 (bottom left - the "Hidden" area)

This is what YOU know about you, but others don't know. This is where you put on a brave face or hide things because you think people won't like you if you share that potentially darker part of you. It could also be things that you're afraid of, your fears and insecurities. Examples: I'm afraid people won't like me if they find out that I didn't graduate, or I hate the way I look without make-up, or I feel like a fraud - pretending to be a coach when I've only just finished my training.

This last one comes up ALL of the time with business owners, especially with my clients when they're thinking about stepping up their visibility. The reality however, is that people LOVE it when you're real, when you share your vulnerabilities. They connect with you on a much deeper level than when you hide away.

The Goal: Work with your client to uncover the insecurities, explore the worst-case scenario with them, work on those limiting beliefs together. Reassure them that fear is a normal response when approaching something new, and help them come up with a fabulous plan where they can take small steps to achieve their bigger goal.

Box 4 (bottom left - the "Unknown" area)

This is what's unknown about you and also unknown by others - sometimes called your unknown self. I always find this one a bit bizarre at first, but once you dig a bit deeper it makes more sense! Examples of this might be subconscious feelings, fears, limiting beliefs, conditioned behaviours etc. These will be revealed over time. Example: We sometimes know something is holding us back but are not sure what it is. It might be that there is some experience that needs to be uncovered and released, or even hidden potential.

The Goal: Help the client start on a journey of self-discovery. Through exploration they can start to notice repetitive behaviours, recurring patterns and limiting beliefs that are holding them back, and you can then work with the client to shine a light on these areas and help them be the best they can be.


The Johari Window is a great tool for communication and helping a client learn more about themselves. It helps them understand that they can't always see what others see in them. They might have blind spots (Box 2) and hidden fears, insecurities or (Box 3). By exploring, sharing and talking about those fears they will learn they aren't on their own with their fears, and that their fears can be overcome.

And finally, what could you learn about you from using The Johari Window Tool?


Ruby McGuire

Contributing Author: Ruby McGuire, aka Queen of Connection is a mum, wife and cappuccino lover. She helps unseen solopreneurs step up and shine on/offline so they can make money doing what they love. She's a Co-Author of "Awaken Your True Potential", a Trainer, Noble Manhattan Support Coach, EFT Practitioner, writes for International Coaching News and more recently has become a regular author for IIC&M's Insight Magazine. Check out her podcast show "Rock Your Fabulous Biz", find Ruby at her pretty online home, or on Facebook. Failing that she may be satisfying her obsession of pinning on Pinterest!

PS. Are you ready to stop being invisible? You didn't sign up to running your own business to struggle or stay broke. It's time that you and your fabulous business were seen, both on and offline. To check how well you're doing with your visibility, subscribe and grab your copy of Ruby's free Visibility Quiz here.

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Categories: Acknowledging, Authenticity, Beliefs, Building Self-Esteem, Coaching, Coaching Tips, Coaching Tools & Exercises, Gremlins & Inner Critics, Guest Author, Inner Critic, Johari Window, Ruby McGuire, Strengths & Weaknesses | Leave a comment

How to Handle Your Client’s Inner Critic like a Pro – with NLP Technique| by Mike Bundrant

Originally Posted on The Coaching Tools Company as How to Handle Your Client's Inner Critic like a Pro - with NLP Technique| by Mike Bundrant

Plus a 5 minute video sharing a 3 Step NLP Technique to calm down the inner critic!

unsplash-womanphoto-1465982-cropAs a coach, you work with clients on a number of challenges, but if you don't address the one issue that rules them all, you're flirting with disaster.

Your client's inner critic.

If you can't navigate the turbulent waters inhabited by this saboteur, your coaching ship is going to sink. That's right, you're very likely to be FIRED by your client's inner critic!

Maybe I'm being melodramatic. However, rest assured that, between sessions, your clients' inner demons are weighing in on how the coaching is going. If their darker side wins, then coaching - and their own success - may be out the window.

This happens to coaches and their clients over and over... and over. The client starts out optimistically. A short while later - before any permanent progress could possibly be made in the real world - the mood changes. Suddenly, your client isn't as gung-ho. Coaching appointments are missed, and soon coaching is a thing of the past.

How Does This Happen?

Here's the simple scenario: The inner critic convinced your client that the coaching wasn't working and was a waste of time. All done.

Many self-critical clients can hold onto their optimism and deny the inner critic for short periods of time. However, the inner critic is both powerful and patient - and in so many cases, it wins because it just won't go away.

So, let's learn the most effective way to not only deal with the inner critic, but turn it into and ally.

What is the Inner Critic?

Freud called it the Superego; a psychological part of you that holds impossibly high standards and criticizes "you" for failing.

Most experts agree the inner critic forms in early childhood as a defensive response to an overwhelming world of expectations. For many, the inner critic takes on the voice of a critical parent. In other words, we internalize perceived criticisms and spend much of our life spewing negativity.

How Does the Inner Critic Work?

Understanding how it works is the key to a lasting, more or less peaceful, relationship with the inner critic. Once you understand a couple key points of leverage, you can unravel the elements of the inner critic that keep it lodged in place.

There are two important aspects of the inner critic that - as a person and a coach - you should be mindful of. These two elements lead directly to healing.

1) The inner critic addresses "you." In other words, that negative inner voice specifically uses the word you when it talks to you.

  • You're going to fail.
  • You're wasting your time.
  • You're stupid.

2) The inner critic speaks with an air of finality.

The inner critic is not open minded. When it criticizes you, it does so with an air of finality. It's as if after every criticism came the words and you always will be.

  • You're a failure (and you always will be).
  • You're going to blow it (and you always will).
  • You're not up for it (and you never will be).

And so on.

Linguistic tools like NLP (Neuro-Linguistic Programming) allow coaches to deconstruct self-defeating scenarios like this one and craft elegant solutions. Understanding the above linguistic elements of the inner critic, we can take counter measures that ultimately transform the process into something that ends differently.

Here are The 3 Easy Steps to Calm Your Inner Critic:

The following 5 minute video reviews these concepts and shows you how to apply the most effective solution for handling inner criticism. Enjoy (and apply)!


mike-bundrant-headshot-150pxContributing Author: Mike Bundrant has been teaching coaches, and coaching for over 20 years. He is co-founder of the iNLP Center, which offers accredited online certification in Neuro-Linguistic Programming and Life Coaching. He is also author of Your Achilles Eel: Discover and Overcome the Hidden Cause of Negative Emotions, Bad Decisions and Self-Sabotage


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Categories: Coaching Tips, Coaching Tools & Exercises, Gremlins & Inner Critics, Guest Author, Inner Critic, Mike Bundrant, NLP, NLP Related, Raising Awareness | Leave a comment

12 Courageous Ways to be Kind to Yourself (Infographic)

Originally Posted on The Coaching Tools Company as 12 Courageous Ways to be Kind to Yourself (Infographic)

Kindness is such an important and underrated quality! But it's not always easy, especially finding ways to be kind to yourself...

Did you know that being kind often involves courage? It can mean standing up for yourself, taking risks and getting out of your comfort zone. When we live in a society that values logic, hard work, achievement and success - it can be hard to pay attention to our intuition, feelings, to step outside of cultural norms and do what we need to do to be (kind to) ourselves. We hope this infographic gives you some ideas for ways to be kind to yourself!

Here are 12 Courageous Ways to Be Kind to Yourself:

12 Courageous Ways to Be Kind To Yourself Infographic

Here are the 12 Courageous Ways to Be Kind to Yourself:

  1. Be BOLD - live your life your way!
  2. Remember - your flaws give you style and personality!
  3. Ask yourself daily - what do I need to thrive today?
  4. Your feelings are signals, listen to them - always!
  5. Rejection proves you're doing something courageous!
  6. Forgive yourself. Period.
  7. Stop tolerating - it's not noble to allow things to drain you
  8. Life is too short to 'should' on yourself
  9. Rushing makes everyone miserable. Do less and take your time.
  10. Gather a 'spark team' of people who think you're awesome!
  11. Stop worrying what others think. Instead ask, "What do I think?"
  12. Stand up for yourself - if not you, then who will?


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Categories: Authenticity, Building Self-Esteem, Coaching Inspiration, Courage, Feelings & Emotions, Graphic, Homework Ideas, Infographic, Kindness, Self-Care, Self-Care for Coaches, Self-Kindness, Self-Management | Leave a comment

What is the Mayo Clinic Health Coaching Certification?

You’ve probably heard of the Mayo Clinic, but have you heard of the Mayo Clinic Health Coaching Certification? It is an 11-session course through the Mayo School of Health Science and is also called the Mayo Clinic Wellness Coach Training program. Who is the Mayo Clinic Health Coaching Certification For? The health coaching certification is […]
Categories: Health Coaching, Mayo Clinic Health Coaching Certification | Leave a comment

Priceless Success Coaching Principles for Success

What is priceless success coaching? Looking up this keyword phrase on Google and I find a coaching company called Priceless Success Coaching in Nantwich, Cheshire, United Kingdom. However, it looks like the company was dissolved in 2014. There is a company called Priceless Pilates Coaching in Los Angeles, and though success in Pilates is probably […]
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“The Launch Pad” Newsletter Readers Survey 2016

Originally Posted on The Coaching Tools Company as "The Launch Pad" Newsletter Readers Survey 2016

Tell us what you think of our newsletter in this 2 minute survey!

Plus get a 15% off coupon code and enter the draw to win a juicy prize.

Create your own user feedback survey

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Easy Coaching Tricks for Powerful Coaching Sessions

Coaching tricks are an integral part of a coach’s toolbox. They are various types of skills, exercises, strategies, and theories. However, tricks tend to be quick, easy exercises that have a significant impact on a coaching session. These quick tips are often just mere suggestions or changes in attitudes, but can have a positive influence […]
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The Minimalist Guide to Client Management (regardless of coaching niche)

Regardless of your coaching niche, every coach should have a client management process. Your coaching client management process is so important because it keeps you organized and on top of things and it helps you stand out as a trusted professional in an industry that’s unfortunately and notoriously full of cowboys/girls. If you are already […]
Categories: Coaching Client Management, Life Coach Office | Leave a comment

What is the Positive Psychology Coaching Model?

Using a positive psychology coaching model instead of a normal coaching model for your practice really isn’t much different. If you’ve been taught through traditional coaching programs, don’t be scared away by positive psychology – it will fit in well with your current practice and it’s really not that much different from what you already […]
Categories: Positive Psychology Coaching Model, Psychology Coaching | Leave a comment

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